SCAMMED! – MealPal- Best Meals Around You Review

They scammed me at the end! So right when my plan renewed it self, I reached out to cancel since covid just hit. They informed me there’s no refund/cancellation so I went on hold. After I got back on off of hold, I have 12 meals left, but the app wouldn’t let me access anything and payment info kept popping up since my credit card expired. Once I entered my credit card info, it charged me for a new cycle ASAP! I contacted them day of and explain multiple times to multiple costumer service representatives my situation but they all kept telling me there’s no refund. It makes not since. I went on hold right when my cycles renewed which means I should have 30 days till next billing but can’t use my 12 meals till I enter my new credit card and got charge another 12 right when I got back on the app. So I have 24 total and couldn’t even use the 12 new ones. I then proceeded to file a dispute but MealPal told them I had ordered lunch during that time period. Yes because that was my original 12 meals from when I first paid for in the beginning of the pandemic! I’ve never seen a business that operates like this, truly shady and will never come back to it.
Review by Lulii on MealPal- Best Meals Around You.