Absolute Garbage – TCF Bank Review

Between the app/my accounts telling me I need to update when there is none/already did, to my accounts NEVER being correct unless I just stop spending money, to the fact it takes 1-3 weeks for their check deposit via app to process. This is a garbage fire: - Balances are never correct - Login consistently broken, slow, or just buggy - MAJOR downtime (I think in a 3 week stretch, the app was maybe working a total of 4 days total) - NEVER trust the balance you see (yes, I’m saying it again) - It’s possible to get stuck in screens and requires an app quit and restart - Forget support, the numbers are either offline or the wait is over 2 hours (and I’m talking just related to this app, my last wait time for attempting to call in regards for my account was almost 2 ½ hours and I just hung up because I was tired of waiting) - Just because you set your settings in the app, doesn’t mean it actually set (confirmed with TCF bank staff in branch) - DO NOT USE IN-APP SUPPORT, they do not respond (took over a month just to get help with an address change in-app) This is just what I can think of. There is PLENTY more wrong between the Bank and the app.
Review by eebean2 on TCF Bank.