Good shoe but there are errors – Nike Adapt Review

I have a pair of the adapt bb 1.0s and have enjoyed them but they have started to act weird. For example, the shoes will randomly tie and untie themselves. Also, the shoes have a very hard time charging. When I put them on the charging pad I have to position them perfectly in the middle in order to get a charge. I’ve restarted the shoes and tried to find solutions online, but no luck. I’ve emailed customer service but never got a response back. I’d really appreciate it if someone could reach out and help. Thanks
Review by Mariota Fan on Nike Adapt.