iOS Family sharing stopped working – Privacy Pro SmartVPN Review

** Updated my rating after successful and speedy interaction with support. The app is once again performing as expected. Kudos to Codi in support who shared a direct fix with me. ** Been successfully using this for a year and a half. Recently, after an update of this app on her phone, it no longer sees the family share and asks her to upgrade to a subscription. I have checked that our family share plan is configured properly and other apps are available to her. The description for this app still says it supports family sharing, so either that's no longer true or there's a bug in the latest version. Both our phones are up to date on iOS 14.2. Hers is an iPhone 8 and mine is an iPhone 11 Pro. If I can't get this resolved I will be canceling my subscription and finding an alternative. Not happy :(
Review by Davidphorne on Privacy Pro SmartVPN.