Seems promising, but lacks basic features – Google Chat Review

Google Chat works for most of the teams out there. However, it lacks some basic features that can make you frustrated, for example: 1 - You must enable the threaded replies or not. If you choose to not enable it, you will never be able to reply to a message. Never! 2 - You must allow people outside your organization to join a room or not. After your choice, you will never be able to change this setting again. Never! 3 - Here they’re bringing the same issue that thousands of people complain about since Hangouts era: If you have created a room accidentally, or just wish to get rid of a room, it will not be possible to you to delete it. You can leave a room, but never delete it. Never! 3 - You can’t add a room's description/topic. 4 - There is no way to pin a message. 5 - There is no way to favorite a message. In short, this service is very mature when compared to its competitors.
Review by limabrito on Google Chat.