Huge step down from Hangouts – Google Chat Review

Not sure what direction Google believes they are going with the chat functions, but this is a giant leap backward in both the mobile and desktop worlds. For the app, i could manage multiple accounts in Hangouts and see a few letters of the last message on the user list. In chat, I have to sign out and back in to navigate between accounts, and there is no preview. This is the most basic function, so I’m perplexed on why the developers would just skip it. I can’t rely on this at all to be productive today.
Review by angelawvt on Google Chat.