Great Program with No Support – Hours Keeper Pro - Timesheet, Tracking & Billing Review

I have been using this program since 2014 with minimal issues. The only issue was when they added the login requirement (requiring the user to create an account). It appears they have turned off or not renewed the domain name for the app login (just recently) as I am now unable to run the app or export my critical data. Reached out to developer but received no response. Decided to download a similar app (which appears to be from the same developer) to see if it could/would import my data; no luck. I discovered a similar new app that has an account recovery feature using the same login system as this app. But the account login capability reported the same error (domain not found). Reached out to the developer who stated that this capability is currently inoperative. No estimate as to when it would be fixed. I resorted to manually recovering the application database containing my data, then replacing the same database in the new program (Hours Keeper with updated icon). Data was successfully recovered. Would not recommend this developer or their apps.
Review by DisappointedDiscovery on Hours Keeper Pro - Timesheet, Tracking & Billing.