NEEDS BETTER CUSTOMER SERVICE – Uber - Driver: Drive & Deliver Review

I have been driving for a couple weeks now and have made many deliveries while doing Uber eats. My account got flagged and suspended due to high speeds. I have a electric bike which allows me to go at a higher speeds. Since then I have received a email saying that I no longer can drive. They did say I could dispute and go to the Uber driver app and contact support. Unfortunately when I went to call each time I was HUNG UP ON with the automation saying that since I was not a live order I could not speak to a representative. I was not able to whatsoever contact the support at all. Ultimately I went online and looked for a number in which I could call. Every Uber link was unhelpful and useless. I finally found a forum which allowed me to call a customer/driver help line and finally was able to speak to someone. UBER NEEDS TO HAVE A LINE ALWAYS AVAILABLE TO SPEAK WITH THEIR DRIVERS. it is unacceptable that I need to go through so many loophole to get some help. With additionally the help portion of their app not being any help whether it be their help links that tell you what to do or the useless! Telephone number they give. Very unsatisfied with they help towards their drivers!
Review by daniel sole on Uber - Driver: Drive & Deliver.