Customers are not seeing prices for jobs clearly enough – Thumbtack for Professionals Review

As a pro submitting a quote on a job via thumbtack you have to be aware that you may just be burning the money on the lead because the system in place by Thumbtack does not make the quote price centered enough for customers to see. The issue is that customers are not seeing quotes clear enough and are replying to quotes asking how much the service or job would cost - even after you’ve input it when submitting the quote. In other words, unless you also include the price total for services or job in the description to the customer (and even then sometimes) you may as well be tossing the money to the wind. It almost feels as if it is done on purpose by Thumbtack for their bottom line (they get paid when a customer replies to your quote regardless if you get the job or not). I felt the need to write this because the cost of some of these leads are not cheap: I’ve seen lead costs of $70 on jobs that would have to be quoted at $120 to be reasonable for the customers but also competitive. This is counterproductive to both professionals and customers on the platform because as someone who may now know better, I will not respond to jobs with high lead costs, especially ones completely disproportionate to the job total, as described above. Thus leaving the customer with no one to help them.
Review by Anthony5555555 on Thumbtack for Professionals.