Can’t make arrangements online – myAT&T Review

I’m trying to make a payment arrangement and the automated system keeps telling me to hold for the next available representative. However, your offices are currently closed as it is 1:42 a.m. I keep trying to do it online but am having no luck. The AT&T app keeps bringing up my mobile account. That’s not what I need. Right now this is very frustrating!!
Review by G pooh jazz on myAT&T.