Customer support is the worst part! Full of scammers! – Jurassic World Alive Review

I rate this game 7 stars for the developers, but -6 stars for the customer support team. If you asked any long term player, you would have the same answer about how terrible the support team is. The developer keep being creative to save the game while the customer team has been destroying it. The support team (especially Branden- the manager) has reputation with poorly supporting real players and have done nothing with cheaters and scammers. There are many cheaters and especially scammers who run around to scam other players money. Even though they have been reported with clear evidences, but Branden and the support team have done nothing and ignored them. If Ludia does not change their support team, poor customer support will ruin the game one day.
Review by longkiller191 on Jurassic World Alive.