Dangerous W/ No Support. – Lyft Driver Review

I can’t believe that not only had ppl threaten but actually assault me & when I tried to contact Lyft, there was no way for me to speak to anyone. The only contact you have is via texting with support. I texted them about the assault & three minutes later, I received no response, no call, no information for police, no email & they closed out the contact 3 minutes later. I didn’t know driver safety was not important to Lyft. I can honestly say, I feel less safe driving Lyft after these two situations. 10/19/2020 Approx 7pm at Walmart in Dallas, passengers refused to exit my car even when I explained I couldn’t legally transport them since they had 5 ppl and I only had 4 seatbelts. They refused to exit and then they wouldn’t allow me to leave. The female pax assaulted me & the male pax continued to threaten me with assault. The DPD finally arrived but they had disappeared. Lyft no longer listed name, pic or info for me to give to the police.
Review by Nicknameatnite on Lyft Driver.