Only use out of necessity – HomeWAV Review

If I had other means of talking to my inmate face to face, I would use it. Unfortunately, HomeWAV is the only service at his facility, so it’s the app I have to use. The sound and video CONSTANTLY lag. Our conversations suddenly end because the app crashes. I get charged for minutes that run by even when there’s no video or sound. Besides the horrible user interface, it’s obnoxiously expensive. $6 for 20 minutes is absolutely ridiculous. That’s not even including the processing fee ($2 every time you add money to your account), or the refund fee ($7 if you want your money back). This app stinks. And if you’re using it, your life probably already has enough struggles as it is, considering you’re trying to communicate with an inmate. I’m sorry for everyone who has to use this forsaken app.
Review by KimeHow12 on HomeWAV.