Unusable – Rite Aid Pharmacy Review

The recent update has rendered the app pretty much unusable. Won’t let me login, attempted to use reset password option and it either says “there was an error” or the email never comes. Attempted to create a new account but literally could not; it would not accept my password despite it meeting all of the requirements (length, 1 uppercase, 1 lowercase, 1 number, special character). It crashes and freezes often. Also, why do almost all of the reviews for this app seem to be for individual rite aid pharmacies or the employees who work there?
Review by Bumsuk Kim on Rite Aid Pharmacy.