Sending pictures and reporting bugs – JPay Review

Yeah, so I can’t snap and send I tried doing it all kinds of ways I upload a picture then it asks that I select a contact and so I do and then it takes me to the part where it asks for the state and the inmate ID so I put it up it brings up my contact and I select it but it tells me there is an error, that the contact already exists so I uninstalled the app reinstalled it still does not work. I tried to report a bug error I select the category and it does not allow me to send it off...... I’m wondering what in the world is going on. The inmate is allowed to receive picture and video grams and Insta cards as well. The app is preventing me from doing so please fix that! Thank you
Review by BelleRose1111 on JPay.