Server error – RTA Dubai Review

Many a time while doing transaction on the app I’m seeing the error message” this transaction could not be completed since the server was not reachable” this means now I’ve to walk to a paying station to pay parking etc. Even to top -up the parking same error message caused me to repeat the top up multiple times, to see that process actually did complete but I’ve been debuted same amount multiple times. The process for refund needs letter from DSG for transaction and from teleco ( what’s the role of telco) when I paid on an app?? Seriously revamp your refund process and also get quickly to remove the bugs in your program.
Review by RanjitNarayanan on RTA Dubai.