Unhappy – K Health | Primary Care Review

You advertise prescription refills and I just connected with the doctor that said I received a refill ONCE and I can’t receive a refill again. We clarify this is not for in the Cottick an antibiotic or anything concerning like that, in fact, two Rx s are topical. You shouldn’t say you authorize refills when you do not (Or per the doc I cheated with only one refill ever), the doctor said I have received my one refill and she can not fill anymore. You should have a policy where customers can see that you only refill a persons prescription once. If you only refill a persons Rx once, Make sure the customer knows this and do not take peoples hard earned money. You took my $19 for nothing in return. You take money and provide no service in return, right now, with a high unemployment and the pandemic, people don’t have insurance and can’t go to their own doctors for refills (like your doctor online suggested that I do), you advertise a service that you do not provide. You Advertise that you will refill prescriptions, you do not do that, so don’t advertise that you do.
Review by OG-Boom on K Health | Primary Care.