Pathetic – Caviar - Order Food Delivery Review

You charge the largest premium for the absolute worst product. I’m NYC based and have tried the service a handful of times and it only gets worse. Last time, ordered at 630p, estimated delivery was 710. At 9p, nothing, not an update or a call. So I have to go online and chase down their inept customer service in the form of a live chat. That went on for 40 mins while trying to sort out my order which they couldn’t. My wife is in the restaurant business. They have the same issues on their end. It’s not the restaurants it’s Caviar. Greedy company with horrible customer service and overall service for a struggling industry and customers who can get better service from the competition— or better yet, when you can, order directly from the restaurant. I find the whole Caviar platform insulting to the consumer. Deserves 0 stars.
Review by Smenyc on Caviar - Order Food Delivery.