CHARGE 3 will not connect to the app – JBL Portable Review

I’ve had my CHARGE 3 for almost 3 years and I love it. I never knew that you can update the firmware from the app until today. So, I downloaded the app and followed the instructions but it will not connect. Such a let down. Anyway, is there another one way to update the firmware?
Review by REDDMANNone on JBL Portable.