Profile picture bugged – RingCentral Review

Can’t change a profile picture for the life of me. This is important because it is the default picture our clients see. Spoken with 2 tech support agents AND followed the advice from their website but still it can’t be changed. This is supposed to be a technology company but they can’t fix this simple issue. 1 star I don’t get why the developer response is to get in contact with the team. As I’ve stated before, I’ve done this THREE times. Not once were they able to remedy the issue in an easy manner. They had to delete my entire account and create a new one. I lost all my saved messages. Stop referring your customers to your email support line who will proceed to state: ‘This is a known issue, we are working on it,’ AND JUST FIX THE ISSUE.
Review by i eat p00p on RingCentral.