Horrible Customer Service – Vroom: Used Cars Delivered Review

Probably the worst customer experience I’ve ever had. The sales rep said I would get the title and registration before ever having to make a payment. This would allow me to refinance through my local credit union. I’ve called at least 10 times for an update and received little to no progress. This will most likely force me to make my first payment through vroom (with ridiculous APR %, keep in mind my credit score is high 700s). I will never buy another car through vroom.
Review by Austin P95 on Vroom: Used Cars Delivered.