Zero customer service – Wag! - Dog Walkers & Sitters Review

Wag is great if things go as scheduled. Walker shows up on time etc. But when your Walker reschedules repeatedly and you have to cancel, they charge a fee. If you need to communicate with Wag that feature doesn’t appear to exist. They have a help box and customer service box that you can type into, but you receive an auto reply with policy notification only. They literally take you to the FAQ page only. Makes me worry that if I had an issue or concern regarding my dog while on a walk, there is ZERO customer service to step in and help you.
Review by LDP2264 on Wag! - Dog Walkers & Sitters.