Used to have this – Mobile Mouse Remote Review

I used to have this app and used it as a remote control for my Windows computer in my bedroom. I have YouTubeTV and watch Tv in bed at night at times and this was a great way to basically have a remote for my computer to “change channels” and turn off my computer when I wanted to go to bed. After a few iPhone updates and some Windows updates, the app would connect initially but if I responded to a text and then went back to the app, it would never reconnect. I sent an email to the developer and asked them if they were still supporting this app as it had not been updated in over a year and 6 months. They told me it wasn’t abandoned and I should delete and reinstall the app and the server software on my computer. I did this and it worked for a short period of time. Then more iOS updates and Windows updates and I was right back where I started. I deleted and reinstalled AGAIN and it did not work. Again it would connect initially but if I did anything on my phone, when I reopened the app, no connection. The functionality of the software and the layout is great. I like that you can set up macros and add programs (apps) to a shortcut menu. The app is very user friendly and customizable but, what good is it if it won’t connect automatically when you open the app? I just read some other reviews that were recently posted as of the last update and saw some of the developer responses. I’m glad I went with and other app. To basically tell someone “you’re stupid” by telling them that something they didn’t like or disagreed with was “clearly stated” and “in bold letters” is kind of poor customer service. I don’t care if you have the best app in the world, you talk to your customers like that, you deserve to get one and two star reviews.
Review by Nisoplexis on Mobile Mouse Remote.