TVG CUSTOMER SERVICE IS HORRID – TVG - Horse Racing Betting App Review

CUSTOMER SERVICE IS HORRID. Just trying to fix a $10 refund for their "SPECIAL" was a never ending nightmare. I was on with a guy Dylan who kept giving me bogus explanations (never ending loopholes and "gotcha" tricks) of why my bet refund or credit was ineligible. After he told me I never even made the bet I had to email him the screenshot. At this point I've been PAINFULLY going through their prequalification customer service process in and he tells me he's going to take a break and put me on hold for another 15 minutes. I'm not making this stuff up, I have the screenshots to prove it. In my humble opinion you should RUN FROM THIS COMPANY IF YOU CAN. VALUE YOUR PIECE OF MIND. I DO NOT TRUST THEM AN INCH AND THEIR CUSTOMER SERVICE IS DOWNRIGHT INSULTING.
Review by The Shaffman on TVG - Horse Racing Betting App.