Useless – AT&T Mark the Spot Review

As with other users, I was directed to this app by AT&T customer service to report local issues with cell service. For what reason, ultimately, I do not know. The app has as hard a time connecting and locating me in my area with my poor signal strength as anything else has an equal hard a time functioning on a phone with with poor signal strength. When issues are reported, they never change (after several years of reporting the same poor signal just outside the downtown area of a decent-sized coastal city), even when receiving notifications that service has been restored “back to normal.” Reporting issues often just get stuck on the app for days on end because the app cannot connect to report the issue on the first place. When issues do get reported, I’m often bombarded with a steady stream of text receipts, which is wonderful when those come in at 3:00am! An app that is difficult to use, never produces any results, and bombards you with receipts for whatever reason when you do try to use it is pointless and useless. AT&T should stop recommending it and shut it down. The overwhelming amount of poor reviews would seem to agree. My current contract is complete in three months. I keep putting it off but it’s definitely time to switch carriers.
Review by 5 minute apps on AT&T Mark the Spot.