Nowhere near as good as it should be – Somfy myLink Review

I’ve been living with and using the MyLink and the associated app since it was introduced. When it works, it’s pretty good. Unfortunately it is very inconsistent in when it chooses to work and how it chooses to work. Trying to update the MyLink is a nightmare. The app will tell you to update. When you try, you inevitably get the message that you need to move the MyLink closer to the router. When I move it closer, meaning right next to or on top of the router, it still doesn’t work. After many, many tries, I’ll give up. Then at some point the MyLink will update itself. The communication between the MyLink and the app is often odd. You can think you deleted the app and got rid of all the old data then individually connect and program 18 roller shades, only to find that lowering the shades in the dining room now mysteriously lowers the shades in the bedroom. Or, as happened today, the shades go down right in schedule - a schedule I deleted a year ago and certainly haven’t used since then. The app itself is fairly straightforward to use. The instructions aren’t always as clear as it should be. But even if the app was awesome, which it isn’t, it wouldn’t matter when it’s part of such a poor system.
Review by Michaelbassham on Somfy myLink.