Incredibly bad experience with platform – Public: Stocks, Options, Bonds Review

I left Robinhood because I liked the idea of social investing. That’s one thing this platform is good for the social aspect of trading. My experience with everything else on the platform has been quite bad. First transferring money into the account. I use Capital One, and I was told Plaid has issues with capital one. That’s fine but that was secret info I couldn’t find anywhere on their website I had to contact support and wait a day for a reply. “Use a different bank” Next withdrawing money is incredibly difficult for me. I submitted a withdrawal a week ago with cash that was settled. It was rejected with no information. I contacted support, a day goes by and they respond, and they needed proof I own the bank account on file, so I submitted a statement from my bank. Another day goes by they say I’m good to go so I submit another withdrawal. It’s rejected again. I contacted support again it will probably be another day for a response. Noticing a pattern? Lastly, I think there’s a glitch where when you withdraw and it’s rejected, a random amount of cash shows up as “unsettled” cash. When I asked support about it, they said it was from a deposit 3 weeks ago. So how long does a deposit take to “clear”? I’m going back to robinhood and fidelity solely because of the slow support and it seems like there’s a problem with the processes at Public.
Review by Decaf19 on Public: Stocks, Options, Bonds.