What happened to my points? – 4 Pics 1 Word Review

I have played this game of 4 Pics 1 Word for a number of years now. I play consistently every day. I had amassed thousands of points. One day recently there were only a couple hundred points, and then I was told I would have to buy some. My points had disappeared! I did NOT use all of the ones I had accumulated. I do not know why they were removed. I would appreciate an explanation! Thank you.
Review by Proverbs 3:5,6 on 4 Pics 1 Word.