Lose the update – HomeWAV Review

The update has caused widespread damage to your service. I get that you are a newer application and still working out the bugs but this last update has made the app useless. I think everyone was much happier before the update. Is it possible to undo the update and go back to the prior saved version? I was having trouble so I decided to log out then back in to “refresh” the app. When I tried logging back in it said my username or password is in correct. The best was to recover either is to hit the “forgot your password” button. I was prompted to type in my email address, which I did. I received an error message telling me “User not found”. I had to ask a friend for the phone number because it’s within the app and when you get locked out you can’t call anyone for help and what’s next, they keep my money? I hope they help and get this all straightened out. I’ve spent money using this and still have a balance on my account that I would like to use. I have never written a poor review but if you don’t hear it from your customers how will you get better? Please fix it soon!!!
Review by Suestain on HomeWAV.