Shameful – Somfy myLink Review

I spent more than $200 on a Somfy bridge to deploy my awning at noon on a schedule. It has worked well for a week and stopped working all of a sudden. Tech support seems to be fully aware of it, and the answer is to delete and add the schedule again. Except for one little detail - if I created a schedule, it is to have the piece of mind that it will happen automatically, without having to delete and recreate the schedule at some point in the future. And since there is no way to know whether the awning is opened or closed when you’re away from home, it makes the whole product pointless. I am returning this product tomorrow, since it looks like it is well known at Somfy but no one cares to fix the issues reported by customers.
Review by nvl5026 on Somfy myLink.