Confused by reviews – Xfinity Home Review

Honestly, I don’t understand how anyone could give this app higher than 2 stars. I use the app to arm and disarm my home security system, and that’s it. I’d say it works maybe 30% of the time. When I get home, I’ll stand outside my door for minutes waiting for the loading wheel to stop so that I can finally disarm my alarm. One time I ended up just setting off the alarm and then disarming it from the keypad on my house. The times that it does work and I either arm or disarm my alarm, the UI barely works. Most times the timer to arm the system doesn’t even show..it just infinitely spins. When the app actually serves its purpose, it’s nice, but most of the time..it just doesn’t work.
Review by Alrightydighty on Xfinity Home.