What support? – Netvue Review

I paid for a subscription on one camera. My SD card reader on the camera doesn’t work. Every time I try to close the door with an SD card in it, the camera just pushes the SD card in enough to make it want to eject. So I switched to cloud service. I PAID for it, and NOTHING. I’ve contacted support no less than 5 times and they haven’t helped at all. One person said I didn’t have a subscription linked to my camera? Then what is it linked to? What did I pay for? I check my subscriptions and it said I paid. I’m at the point where I’m going to stop using this app and this camera and go back to Arlo or Wyze.
Review by Mitsukumi on Netvue.