ENTIRE LOAD OF LAUNDRY LOST – ByNext - Home Help, Delivered Review

As of a week ago Cleanly informed me that my latest load of laundry, that was already 2 days late in delivery (which includes most of my bedding, all of my towels, and the majority of my summer clothes and underwear) HAS ENTIRELY GONE MISSING. All items were in a Cleanly bag with the proper labeling. Additionally they have still gone ahead and charged me for cleaning the large load of laundry $45. There is no number to contact them directly and all I get is emails saying items are not "lost" but "misplaced in their facility". This is all during a time in which I have currently been unemployed for 2 months and am not in position to replace items. This is blatantly unacceptable!! NEVER USE THIS SERVICE THEY WILL LOSE YOUR CLOTHES AND NOT REIMBURSE YOU FOR ANYTHING!
Review by mmalamud89 on ByNext - Home Help, Delivered.