OK to browse, unable to order through it – REI Co-op – Shop Outdoor Gear Review

First attempt to place an order resulted in “unknown error” during the submit order, great time to crash since that leaves you wondering if the order went through or not (it didn’t). Tried to contact REI through app: email us link takes you form and then guess what? yep the app crashes with a more verbose message which basically also says an unknown error occurred. Tried contacting in app messaging and got an automated response(in app) that I’d get an email back...never did. I let it sit a few days but no updates. Now I tried to follow any of the “add membership to cart links” and app goes to cart and cart indicates it is empty ie no way now to add membership to the app cart. I’m unclear how the app is intended to be useful at this point.
Review by nicknamenenickicknamenk on REI Co-op – Shop Outdoor Gear.