Customer support is absent – Ritual - Order Local Takeout Review

May 3, 2020...Would be 5 stars but I recently made an order for pizza from a local shop but it was closed. Why is the app allowing u to order from a place that’s closed? I walked to the pizza ship and the doors/windows were boarded up. Sent a message within the app to what I believe is “customer support” to get a refund, twice. No replies/no refund. If you’re using the app, make sure the place is open before ordering bc u probably won’t be getting any customer support whatsoever or refund.
Review by Zfarrrmer on Ritual - Order Local Takeout.