App works unlike web site – Lock & Alert Review

I have to give the app a good rating. It actually works, unlike the web site, where the link to Lock and Alert gives the good old “Safari can’t find the server” message. I was about to despair my chances of relocking my report until I logged into the app and it took all of 5 seconds — it took a lot longer for me to pull up my password. What can be very confusing is that L&A is a different account/password than any previous Eqfx password you may have used. Several months ago this app actually also saved me from a possible problem with my mortgage closing. I had been able to unfreeze my other reports, but could not make it happen on Eqfx website. The app made it work. Is “locked” a watered down version of “frozen”? Probably, but I’ll take it if it’s the best I can get. It seems to be functionally equivalent as far as I can tell.
Review by JayTeeFr on Lock & Alert.