They dont refund your money – MATIC - Home Cleaning Services Review

So i canceled all my visits a month before the CoVId thing started and the money (around 1,100 riyals) went into my account. Yet when i asked the customer service to send to bank, they refused ! Is this kind of a joke? Not sure whose money is it. They are reserving my own money! Unacceptable and will take it further if noone returned it.
Review by Loulwak on MATIC - Home Cleaning Services.