Password worked on web, but not in App after update – Total Connect Comfort Review

The app was very good and has alerted us numerous times of an ongoing furnace failure issue. This has allowed us to contact the oil company who installed the furnace in a timely manner without any freezing issues. After the latest upgrade my password is refused with an authentication login error. I copied the password pasted into the website login and it works fine? Same password pasted into the app is refused. I have uninstalled the TCC App, shut the iPhone off, and reset the password several times for the app to work again, but I receive the same authentication failed login error.
Review by TheScreamSaver on Total Connect Comfort.