Destroyed $350+ worth of laundry. No refund. – ByNext - Home Help, Delivered Review

Cleanly completely ruined hundreds of dollars worth of my laundry. They returned all my light colored items (including pottery barn linen duvet and other expensive sheets and clothes) completely stained and destroyed. Customer service? Zero. Their phone line is out of service so you have to email and wait to hear back. I was offered NO REFUND or credit of any kind and I was blamed for all the stains because I should’ve changed the default dryer settings from regular to low!!! Outrageous. They don’t care about their customers and they rip you off with their prices and promises of good service. Cleanly is the absolute worst laundry service you can use in nyc. Take your money elsewhere.
Review by Firewall353 on ByNext - Home Help, Delivered.