Unfair – Catawiki - Online Auctions Review

Do not order on this platform in this period of COVID-19 pandemic. People are in quarantine and lots are not going be shipped. Despite this critical situation, Catawiki is still asking payments to be done as soon as possible with no guarantee the package will be delivered within the pre-established delivery times. In short, the platform is asking immediate payments for a service that cannot be guaranteed. The risk is to pay immediately and wait months for the packages to be delivered. In my personal experience, I have been waiting 2 months for a lot that still has to be shipped. I asked for a full or partial refund but, I have been told to stay still and wait because nothing can be done. Rather than offering other solutions like competitors are doing, such as paying part of the lot in order to get the ownership and, when it can be shipped, pay the rest. They force you to pay in full, threatening to block your account and make you pay fees and penalties over the lots you have not paid. One word can describe all this: unfair.
Review by Mattepar on Catawiki - Online Auctions.