Terrible Update – Vonage Business Communications Review

The newest version of the app looks like a newspaper, not at modern smartphone app. Yet, that’s the least of the concerns. Whenever I speak with clients through the phone component of the app (whether on WiFi or mobile), the sound is so muffled and garbled that I always hang up and directly call them from my personal phone number. Also, on the iPhone XS, there’s a huge paper icon hovering right over the 6 button on the number keypad during active calls. Half the time when I tap the 6 to navigate menus or use call queue options, the app registers as tapping that other icon, and the calls drop.
Review by HullBreach on Vonage Business Communications.