Penalizing It’s Apps User – FlixBus & FlixTrain Review

I live in the U.S. where FlixBus currently does not operate. I downloaded app because I travel frequently in Europe. When I make a reservation to make trips within Europe, FlixBus apps charges $2 for “service” fee. It says it’s for the service and is not refundable even if I cancel the reservation. Never saw ANY COMPANY that penalizes people using the company’s own apps. Quite contrary, companies reward people using their apps. When I buy a ticket on FlixBus, I use other site to do it and save $2 each time.
Review by wanderer in spirit on FlixBus & FlixTrain.