Late pickup, terrible customer support – ByNext - Home Help, Delivered Review

Nice UX/UI... bad service. My pickup came nearly an hour past the scheduled window of time I’ve been asked to wait around. When I reached out to customer support, they didn’t offer any explanation, nor did they offer type of reimbursement or discount on a future order, they just said “sorry.” This is inconvenient... I suggest using a local laundry service instead.
Review by Kdeighs on ByNext - Home Help, Delivered.