Horrible App – Mercedes me connect (USA) Review

I bought a 2020 C43 AMG recently and I have had nothing but problems with this app. Most importantly, the remote start has never worked as the car stays on for 10 seconds and then shuts off. I have called customer service several times now and they told me they would look into this and respond back to me . Have you heard from them because I haven’t.... You pay over $ 60,000 for a car and this type of customer service is inexcusable.
Review by Charlie McBarlie on Mercedes me connect (USA).