Frustrated... – R+F PULSE Review

I have had this app for over a year and I absolutely love it WHEN it works! I’m standing in front of my PC trying to help her with an order she placed and the Pulse App will not open. It just keeps glitching. I am so frustrated with this app. Please fix the glitches. I know I’m not the only one having problems with the app. Thank you.
Review by Novice User to App on R+F PULSE.