App does not work consistently – Mercedes me connect (USA) Review

I’ve had problems with this app since leasing a brand new 2019 for my wife last year..Been there and have done that with the Mercedes Connect app folks and have not had resolution. Just today I contacted my dealer voicing my frustration about not being able to remote start the vehicle. Nothing but consistently spinning and spinning and told to try again later. What a joke! Other vehicle OEMs not only offer an app, but also a remote start fob.. Mercedes only has this app, that does not work. Very disappointing when your paying top dollar for a high level vehicle. You would expect to have no problems...Come on Mercedes Benz! Get this app right and working without issue....
Review by rlm-7011 on Mercedes me connect (USA).