2020 GLE App is Useless – Mercedes me connect (USA) Review

Have had brand new 2020 GLE 450 for 3.5 months now. App works about 30% of the time. When it works, all I can do is lock/unlock and remote start for 10 minutes (not nearly long enough to actually warm the car/engine). 70% of the time the app is unresponsive, says I have to ‘retry’ to connect (and it just sits there never actually entering the application), or simply doesn’t load at all. Most days, I’m at home with either my high speed WiFi or a full cell signal so its not a connectivity issue. MB cheaped out on their app development outsourcing. I’d fire whomever was in charge of app development and hire a real technology/software pro to manage that part of the business. Quite a failure for the luxury brand.
Review by njc4005 on Mercedes me connect (USA).