First time owner very disappointed in app – Mercedes me connect (USA) Review

I love my new car (GLE350) which is packed with technology. So when I installed the app I was expecting a similar experience. Wow was I wrong. When it opens which is rare it’s hard to navigate. I have been trying unsuccessfully for an hour to open the app on my iPhone this morning without success. Please fix this app as it is something I was using frequently with my previous car (Cadillac).
Review by Googlik2000 on Mercedes me connect (USA).