So Disapointed – Sony | Headphones Connect Review

I received the fancy noise-cancelling WF-1000ZM3 as a gift. For a $200+ item I was excited about the noise cancelling, ambient sound pass-through, high sound quality, etc. Unfortunately the app makes them function worse than my $15 wireless earbuds. Connection on my iPhone 8 is terrible: always dropping (including every time I actually answe a phone call!!). Right now I’m on a plane and even though the earbuds are connected via Bluetooth to my phone and playing music, this app cannot connect to them so I cannot turn on the noise cancelling feature. I’m hoping I can exchange them for Apple AirPods.
Review by JG613613 on Sony | Headphones Connect.