Can’t request a ticket refund through the app – Harkins Theatres Review

I LOVE my local Harkins movie theater but the app and website (since the app is just a downloadable version of the website) need work. My biggest issue is that tickets purchased online should be able to be refunded online. A theater chain of this size should be able to offer this basic service. There is NO mention on the app or website on how to get a refund so I’ll be calling the theater for assistance.
Review by VBCar on Harkins Theatres.